Cafe Desk

Data Deletion

Effective 9 October 2026

You can ask us to delete the personal data we hold about you at any time.

If you booked at a cafe on WhatsApp

  1. Email [email protected] with the subject “Data deletion request”, the WhatsApp number you used and the name of the cafe. You can also ask the cafe, which will pass your request to us.
  2. We confirm the request with a WhatsApp message to that number, so nobody else can delete your data.
  3. Within 30 days we delete your name, number, messages, support tickets and booking preferences, and we confirm by email.

If you have an upcoming booking, we ask you to cancel it first. Booking and payment records the cafe needs for accounting are kept without your name and number.

If you have a dashboard account (owner or staff)

Email us from the address we know, or ask the cafe owner to remove you. Owners who stop using Cafe Desk can ask us to delete the whole cafe’s data; see the Terms of Service.

Facebook / Meta sign-in data

If you connected a WhatsApp Business account through Meta’s sign-up, you can remove Cafe Desk’s access at any time in Meta Business Settings → Integrations → Connected apps. We then disconnect your number and delete the access token we stored.

Contact

CAFE DESK
Email: [email protected]